The Ivy St. Helen's Square - York
The Ivy St Helen’s Square dress code is Smart Casual. We are unable to allow dogs in the restaurant. However, Registered Assistance Dogs are of course welcome. The Ivy St Helen’s Square has accessible access to the main restaurant and restricted access facilities.
You can book a table 12 months in advance, and our reservation phone lines are open from 9am to 7pm, seven days a week. If you need to make a same-day booking outside these hours. Just call 020 3301 0300 and we’ll transfer you directly to the restaurant.
For bookings of four guests or more, we’ll ask for credit or debit card details to secure your reservation. Should your plans change, you can call us to cancel any time up to 24 hours before your booking. After that you may incur a charge of £20 per person.
You can book online for up to 8 guests. We’re always happy to welcome larger groups, in our private dining rooms. Best to get in contact so we can advise you personally on the best options.
While we always do our very best to fulfil our guests’ requests, all tables are allocated on arrival and can’t be guaranteed in advance.
If your booking is for 12 guests or more, please contact our private dining team here.
Rather than booking multiple tables for the same group, we offer larger parties a bespoke booking service, with exclusive menus and private rooms.
We welcome children of all ages. When you’re booking your table, please make sure all children in your group (even the babies) are included in your total number of guests.
And if you need a highchair or extra space for a pushchair. Just let us know when you book and we’ll take care of everything.
We serve afternoon tea between 3pm and 4.45pm daily. Booking couldn’t be easier, just book a regular table between those times here.
You can find our afternoon tea menus here.
We’re happy to cater for special dietary requirements including non-gluten, vegan, pescatarian and vegetarian afternoon tea. Please contact the reservation team prior, giving them at least 48 hours’ notice.
If you or a member of your group has an allergy, intolerance or any other special dietary requirements, just let us know when you book, and our team will be ready to accommodate on the day.
You can find all our menus on our website. We also have allergen charts available at the restaurant. Ask your server if you’d like to see one.
While we can’t process pre-payments or BACS transfers, you can buy gift vouchers on our website which can be used to pay for food and drink when you dine with us.
If you’d like to find out more, feel free to phone and ask us.
Our nearest parking is York Tanner Row, located on George Hudson St – YO1 6JL (10 minutes’ walk from the restaurant).